Retail

Run store and retail operations faster and with more control

Task360 lets you manage maintenance requests, equipment history, preventive maintenance plans and inspection processes across stores, warehouses and distribution sites on a single platform. Teams respond to breakdowns faster, store operations run more smoothly, and disruptions that affect customer experience are resolved earlier.

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Modern retail glass building Store Floor 2 location Refrigeration running status
Outcomes That Stand Out

What retail teams achieve with Task360

When maintenance requests, store equipment and operational records come together on one platform, the impact shows up in every step of the day-to-day.

Faster in-store response

Capturing maintenance requests in a single flow and routing them to the right team helps store and field crews take action on issues in less time.

Fewer operational disruptions

Steady oversight of critical equipment and store infrastructure helps reduce unexpected breakdowns that interrupt sales and service.

Stronger network visibility

Bringing multiple stores or sites onto one platform lets teams compare performance, standardise processes and surface issues sooner.

Why Task360

Why Task360 for retail operations?

In retail, maintenance is not just about keeping equipment running. It is about protecting the in-store experience, supply flow and operational continuity. Task360 brings work orders, store equipment, inspection processes and operational records together in a single system so you can run a more controlled retail operation.

Visibility that protects store operations

Track open jobs, maintenance priorities and asset history in one place for refrigeration, the POS area, HVAC, lighting, shelving and other critical store assets.

Faster request and workflow management

Log maintenance needs raised by store teams quickly, route them to the right people, and run the process end-to-end with full visibility.

Planned, consistent operations

Build a more consistent operational standard across stores with preventive maintenance, inspection workflows and routine checks.

Daily Operations

Manage maintenance requests and store work in one flow

Task360 brings daily retail maintenance into a single system. Teams can see at any moment which job is the priority, which store is waiting for action and which asset is at risk.

  • Quick work order creation for in-store maintenance requests
  • Priority-based routing to surface critical jobs first
  • Real-time status and job tracking for store equipment
  • Maintenance records, open jobs and asset history in one view
Technician inspecting commercial refrigeration unit in retail back-of-house
For Field Teams

Give field and store teams instant access to the information they need

Retail teams work across the floor, between sites and on the move all day long. The Task360 mobile experience lets technicians and operations teams reach work orders, equipment history, checklists and related records on the spot, so jobs get done sooner without waiting to return to the office.

  • View and complete tasks in the field with mobile access
  • Document issues quickly with photos and notes
  • Instant access to equipment and asset history via QR code
  • Standardised execution and faster close-out with digital checklists
Task360 multi-store operations dashboard with location map for retail
Traceability and Control

Manage inspections, standards and store records with greater visibility

In retail operations, safety, audit-readiness and consistent execution matter as much as maintenance itself. Task360 makes critical checks, maintenance records, inspection history and store-level operational data digitally traceable.

  • Scheduled digital checks for stores and operational areas
  • Visible follow-up structure for missed or failed checks
  • Complete maintenance and inspection history per asset
  • Ready record history for internal audits and operational reviews
Inspection lead completing a digital checklist in a retail store
What teams say

“With Task360 we have a much clearer view of what is going wrong and where. Teams act faster, and operations run with more control.”

Ready to make your retail operations more visible and more controlled?

See in a short demo how Task360 speeds up maintenance requests, brings store equipment into clearer view and helps teams work in a more coordinated way.