Terms of Service

1. Parties and Definitions

These Terms of Use ("Terms") are executed between Parge Yazılım Danışmanlık Ticaret A.Ş., located at Ihlamurkuyu Mahallesi Gümüşsuyu Cadde No: 5/9 Ümraniye, Istanbul ("Service Provider") and any natural or legal person using the Task360 platform ("User").

"Task360" refers to a cloud-based software service developed for the management of maintenance and repair processes and operated on Amazon Web Services (AWS) infrastructure. Through this platform, the User may register their own equipment, create work orders, and manage maintenance activities.

2. Scope of Service

Task360 is a SaaS (Software as a Service) solution that enables the User to record, plan, monitor, and manage machines, devices, equipment, and related maintenance-repair processes belonging to their enterprise.

3. Rules of Use and Obligations

3.1. General Usage Principles

The User agrees, declares, and undertakes to use the Task360 platform solely:

In compliance with applicable national and international legislation,
Within the scope of commercial activities consistent with the platform's intended purpose,
Without providing usage rights to third parties without the Service Provider's written consent,
Without interfering with the operation of the service or impairing system integrity, performance, or accessibility.

The User undertakes not to:

Generate content in violation of applicable laws,
Use the service in a manner causing unfair competition,
Damage the Service Provider's brand, reputation, or trade secrets.

3.2. Account and Access Security

3.2.1. A user account is exclusively assigned to the individual/legal entity who created it and is non-transferable.

3.2.2. Sub-identities created under the account (e.g., technician, operations manager) are solely the User's responsibility.

3.2.3. The User is obliged to regularly review access permissions of all sub-users linked to their account and prevent unauthorized access.

3.2.4. The Service Provider may temporarily intervene in the User's account in cases of suspicious IP traffic, unusual login attempts, or situations compromising account integrity.

3.3. Responsibility for Content, Data Entry, and Third-Party Data

3.3.1. The User is solely responsible for all data, documents, and content processed through Task360. Such data may include:

Personal data (e.g., identity, contact details, salary, health, GPS, working hours, and shift tracking),
Technical reports, intervention records, camera footage, and failure histories recorded during maintenance activities.

3.3.2. The User acknowledges being the "data controller" regarding all personal data processed via the system and undertakes that:

The information obligation has been fulfilled,
Explicit consent has been obtained where necessary,
Mechanisms are in place to respond to requests for access, rectification, or erasure,
Appropriate data security measures under KVKK Art. 12 and GDPR Art. 32 have been implemented.

3.3.3. The User undertakes not to upload any data that:

Infringes copyright, patent, trade secrets, or trademark rights,
Contains illegal content (e.g., forged documents, pornography, violence, hate crimes),
Constitutes insult, threat, defamation, or disparagement toward third parties.

3.3.4. The Service Provider is not obliged to monitor content stored or processed within the system but reserves the right to remove or block access to illegal content and notify authorities if required.

3.4. Unauthorized and Misuse Prohibitions

The following acts are considered unauthorized and unlawful:

Attempting unauthorized access to Task360 source code, database, or API architecture,
Using reverse engineering, decompiling, sniffing, or packet analysis tools,
Concurrent use of the same account across multiple locations,
Overloading the service with high-volume requests that harm performance (e.g., DDoS, brute-force, scraping),
Reselling derivative products or sublicensing the service,
Using the service for unauthorized cybersecurity testing (e.g., penetration testing).

The Service Provider may suspend or permanently terminate the User's access in such cases and reserves the right to claim compensation.

3.5. Obligations Regarding Third-Party Services and Integrations

3.5.1. Task360 operates in reliance on external service providers such as AWS. The User accepts that the Service Provider shall not be liable for data delays or interruptions caused by maintenance, access restrictions, or international server locations.

3.5.2. The User is solely responsible for integrations between Task360 and its own ERP, CRM, accounting, or payroll systems, including:

Ensuring data transfer security,
Complying with licensing and security policies of third-party services.

3.6. System Monitoring and Security

The Service Provider may:

Retain logs regarding IP addresses, timestamps, transaction types, and modules accessed,
Perform real-time analysis for attack detection, unusual traffic, false data entries, and vulnerability scans.

Such logs are used only for:

Ensuring service security,
Responding to judicial or administrative requests,
Detecting breaches of contract.

3.7. Breach, Suspension, and Termination

3.7.1. If the User breaches any obligation herein, the Service Provider may:

Suspend the User account without notice,
Temporarily restrict access to data,
Immediately terminate the agreement with just cause.

3.7.2. The User is liable for all direct and indirect damages arising from such breaches, and the Service Provider retains all rights to compensation.

4. Intellectual and Industrial Property Rights

All intellectual property rights related to the Task360 platform, including but not limited to software, designs, logos, trademarks, and documentation, belong exclusively to the Service Provider. The User is granted a limited, non-exclusive, non-transferable license to use the platform solely for its intended purpose during the term of the agreement.

5. Processing of Personal Data and Roles of Parties

The User is the "data controller" under Law No. 6698 (KVKK) and the EU GDPR regarding all personal data processed via Task360.

Task360 acts only as a "data processor," acting upon the User's instructions.

The User is responsible for fulfilling all legal obligations regarding information notices and obtaining consent.

Task360 shall take necessary technical and administrative security measures but does not assume the User's obligation to inform or obtain consent.

6. Term and Termination

The agreement becomes effective upon the User's registration on the Task360 platform and remains in force for the duration of the subscription period. Either party may terminate the agreement at the end of the current billing cycle by providing written notice. Upon termination, the User's access to the platform will be suspended, and data will be retained in accordance with applicable data retention policies.

7. Limitation of Liability

To the maximum extent permitted by applicable law, Task360 and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from the use or inability to use the platform.

Task360's total liability under these Terms shall not exceed the total fees paid by the User in the twelve (12) months preceding the event giving rise to the claim.

8. Governing Law and Jurisdiction

These Terms are governed by the laws of the Republic of Türkiye. Istanbul (Anatolian) Courts and Enforcement Offices shall have exclusive jurisdiction over disputes arising hereunder.

9. Amendments

The Service Provider may update these Terms at any time. Amendments shall take effect upon publication of the updated version on the platform. Continued use of the platform after such publication constitutes acceptance of the amended Terms.

Contact Us

If you have any questions about these Terms of Service, please contact us:

Email: support@task360.app
Phone: +90 (216) 575 60 70
Address: Ihlamurkuyu Mh. Gümüşsuyu Cd. Meral Plaza No:5 K:7 34771 Ümraniye, İstanbul / Türkiye